Contact Information

Thank you for visiting Wagellö

If you have any questions about your order, shipping status, product issue, refund request, or general inquiry, please contact us using the information below.

Customer Support

Email: support@wagello.com

Our customer support team is available to assist you with:

• Order questions
• Shipping and tracking updates
• Damaged, defective, or incorrect items
• Refund or replacement requests
• Product questions
• General store inquiries

Response Time

We typically respond within 1–3 business days.

Please note that response times may be longer during weekends, holidays, product launches, or high-volume periods.

Order-Related Inquiries

For faster support, please include the following information when contacting us:

• Your full name
• Your order number
• The email address used at checkout
• A clear description of your question or issue
• Photos or videos, if your item arrived damaged, defective, or incorrect

Important Notice

Please make sure your email address is entered correctly when contacting us. If you do not receive a reply, please check your spam or junk folder.

For questions about returns, refunds, shipping, or privacy, please review our store policies before contacting us.